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T Priyanker
Rao
Software Development Engineer II — Amazon, Last Mile Delivery
Bellevue · Washington · United States
I build the “under the roof” systems inside Amazon delivery stations — the software associates rely on to move every package through the building, whether the network is up or not. The route here ran through EPAM in Hyderabad, grad school at Utah, and Gallup.
Route history
Experience
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Software Development Engineer II
Amazon · Last Mile, Under the Roof
I build the systems that run inside delivery stations — the software associates depend on to keep every package moving through the building.
- Built the offline mode for the delivery-station associate app, keeping all critical process paths running through network outages and system failures — protecting ~1.3M packages a year from missing their delivery promise.
- Cut mean time to resolution for high-severity tickets from hours or days to minutes with an AI on-call orchestration platform: service-specific skill files and agent specs that triage issues, route them to the right engineer's Slack, and execute the dispatched fixes. Saves ~15 on-call hours a week, now spreading org-wide with adoption requests from other Amazon orgs.
- Hardened monitoring and resilience across station systems to surface hard-to-detect anomalies and catch disruptions before they escalate into business impact for delivery stations.
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Senior Software Engineer
Gallup
Led the Team Participation Reporting system on .NET and AWS (Step Functions, Lambda, DynamoDB), serving engagement metrics to 150K+ users worldwide — and re-architected a legacy Windows job scheduler into a Dockerized AWS Batch pipeline, cutting compute costs 35%.
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M.S., Information Systems
University of Utah
Graduated with a 4.0 GPA.
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Senior Software Engineer
EPAM Systems
Joined as an intern, left as a senior engineer. Led .NET Framework → .NET Core migrations with Docker (40% faster deployments), halved patient-retrieval latency in an EHR system, and shipped REST APIs and Angular dashboards that grew active users by 50K+.
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B.Tech, Computer Science
Jawaharlal Nehru Technological University
Manifest · packages
Projects
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FinanceBot
A finance chatbot built with Microsoft Bot Framework and LUIS — natural-language Q&A over financial tasks.
C# View repo ↗ -
Weather-Based Movie Recommender
A data-engineering project that pairs live weather conditions with personalized movie recommendations.
Python View repo ↗ -
MyOpenCV
A collection of computer-vision experiments and projects built with OpenCV.
Java View repo ↗
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