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T Priyanker
Rao

Software Development Engineer II — Amazon, Last Mile Delivery

Bellevue · Washington · United States

Portrait of Priyanker Rao
ID · Priyanker

I build the “under the roof” systems inside Amazon delivery stations — the software associates rely on to move every package through the building, whether the network is up or not. The route here ran through EPAM in Hyderabad, grad school at Utah, and Gallup.

Route history

Experience

5 stops · Hyderabad → Bellevue

  1. Current stop Jun 2025 — Present Bellevue, WA

    Software Development Engineer II

    Amazon · Last Mile, Under the Roof

    I build the systems that run inside delivery stations — the software associates depend on to keep every package moving through the building.

    • Built the offline mode for the delivery-station associate app, keeping all critical process paths running through network outages and system failures — protecting ~1.3M packages a year from missing their delivery promise.
    • Cut mean time to resolution for high-severity tickets from hours or days to minutes with an AI on-call orchestration platform: service-specific skill files and agent specs that triage issues, route them to the right engineer's Slack, and execute the dispatched fixes. Saves ~15 on-call hours a week, now spreading org-wide with adoption requests from other Amazon orgs.
    • Hardened monitoring and resilience across station systems to surface hard-to-detect anomalies and catch disruptions before they escalate into business impact for delivery stations.
  2. Aug 2024 — May 2025 Omaha, NE

    Senior Software Engineer

    Gallup

    Led the Team Participation Reporting system on .NET and AWS (Step Functions, Lambda, DynamoDB), serving engagement metrics to 150K+ users worldwide — and re-architected a legacy Windows job scheduler into a Dockerized AWS Batch pipeline, cutting compute costs 35%.

  3. Aug 2023 — Jul 2024 Salt Lake City, UT

    M.S., Information Systems

    University of Utah

    Graduated with a 4.0 GPA.

  4. Oct 2018 — Jul 2023 Hyderabad, India

    Senior Software Engineer

    EPAM Systems

    Joined as an intern, left as a senior engineer. Led .NET Framework → .NET Core migrations with Docker (40% faster deployments), halved patient-retrieval latency in an EHR system, and shipped REST APIs and Angular dashboards that grew active users by 50K+.

  5. Origin 2015 — 2019 Hyderabad, India

    B.Tech, Computer Science

    Jawaharlal Nehru Technological University

Manifest · packages

Projects

3 packages · github.com/Priyanker

  • FinanceBot

    A finance chatbot built with Microsoft Bot Framework and LUIS — natural-language Q&A over financial tasks.

  • Weather-Based Movie Recommender

    A data-engineering project that pairs live weather conditions with personalized movie recommendations.

    Python View repo ↗
  • MyOpenCV

    A collection of computer-vision experiments and projects built with OpenCV.

Contents declared

Toolkit

  • Languages C# / .NET CorePython JavaTypeScript SQL
  • Cloud & architecture AWS LambdaStep Functions SQS / SNSDynamoDB TimestreamECS Fargate EventBridgeDocker KubernetesEvent-driven architecture
  • Data & storage SQL ServerMySQL MongoDBRedis Entity FrameworkDapper
  • Frontend AngularReact HTML5 / CSS3
  • Certifications Azure Developer Associate (AZ-204) Azure Fundamentals (AZ-900) Oracle Certified Java Programmer

Delivery instructions

Get in touch

The fastest routes to me are below. Open to good conversations about distributed systems, logistics tech, and side projects.